soraveliqon Financial Analysis - Expert Investment Training & Market Research

Overview and Commitment

soraveliqon ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at soraveliqon.com or use our financial analysis services.

We operate under Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all personal information we collect about individuals in Australia and internationally.

                     By accessing our website or using our services,
                     you acknowledge that you have read and
                     understood this Privacy Policy and agree to our
                     collection, use, and disclosure practices
                     outlined herein.
                  

Information We Collect

We collect several types of information to provide and improve our financial analysis services:

Information Type	Examples	Collection Method
Personal Identifiers	Name, email address, phone number, postal address	Registration forms, contact forms
Professional Information	Job title, company, industry, experience level	Profile setup, course enrollment
Learning Data	Course progress, quiz results, certificates earned	Platform usage, automated tracking
Technical Data	IP address, browser type, device information	Website analytics, cookies
Communication Records	Email correspondence, support tickets, feedback	Customer service interactions

We collect information directly from you when you register for courses, contact us, or interact with our platform. We also collect certain information automatically through cookies and similar technologies when you browse our website.

How We Use Your Information

We use your personal information for legitimate business purposes related to our financial education services:

Providing access to our financial analysis courses and learning materials
Processing course enrollments and managing your learning progress
Sending course updates, educational content, and important announcements
Responding to your inquiries and providing customer support
Improving our website functionality and user experience
Conducting research and analysis to enhance our educational offerings
Complying with legal obligations and regulatory requirements
Preventing fraud and maintaining the security of our systems

                     We do not sell your personal information to
                     third parties. We may share anonymized,
                     aggregated data for research purposes, but this
                     cannot be used to identify individual users.
                  

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

Access Rights

You can request access to the personal information we hold about you. We'll provide a copy within 30 days of your request, subject to identity verification.

Correction Rights

If your information is inaccurate or incomplete, you can request corrections. We'll update your records promptly and notify relevant third parties if necessary.

Deletion Rights

You may request deletion of your personal information, subject to legal retention requirements. Some information may be retained for compliance purposes.

Opt-Out Rights

You can unsubscribe from marketing communications at any time using the unsubscribe link in emails or by contacting us directly.

To exercise any of these rights, please contact our Privacy Officer using the details provided at the end of this policy. We may need to verify your identity before processing requests to protect your information from unauthorized access.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Encryption of sensitive data both in transit and at rest using industry-standard protocols
Regular security audits and vulnerability assessments of our systems
Access controls limiting employee access to personal information on a need-to-know basis
Secure data centers with physical and environmental protections
Regular staff training on privacy and security best practices
Incident response procedures for potential security breaches
Multi-factor authentication for administrative access

While we strive to protect your information, no electronic transmission or storage system is 100% secure. We encourage you to take precautions to protect your account credentials and notify us immediately of any suspicious activity.

Security measures reviewed quarterly

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law:

Data Category	Retention Period	Reason for Retention
Account Information	Duration of account plus 2 years	Service provision and legal compliance
Course Records	7 years after completion	Educational records and certification
Communication Records	3 years from last contact	Customer service and dispute resolution
Website Analytics	26 months	Website improvement and compliance
Marketing Data	Until opt-out plus 30 days	Communication preferences

After retention periods expire, we securely delete or anonymize your personal information. Some information may be retained in anonymized form for statistical analysis and service improvement purposes.

Third-Party Services and Sharing

We work with carefully selected third-party service providers to deliver our educational services. We may share your information with:

Learning management system providers for course delivery and progress tracking
Email service providers for communications and newsletters
Payment processors for secure transaction handling
Analytics services for website performance monitoring
Customer support platforms for ticket management
Cloud storage providers for secure data hosting

All third-party providers are contractually bound to protect your information and use it only for the specific services they provide to us. We conduct due diligence on all partners to ensure they meet our privacy and security standards.

                     We may disclose personal information if required
                     by law, court order, or governmental request, or
                     to protect our rights, property, or safety, or
                     that of our users or the public.
                  

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage. We use different types of cookies:

Essential cookies required for website functionality and security
Performance cookies to analyze how visitors use our website
Functional cookies to remember your preferences and settings
Marketing cookies to deliver relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. Our cookie policy provides detailed information about the cookies we use and how to control them.

Cookie preferences can be updated anytime

International Data Transfers

While we primarily store data within Australia, some of our service providers may process information in other countries. When transferring data internationally, we ensure:

Transfers are made to countries with adequate privacy protections
Service providers maintain equivalent privacy safeguards
Appropriate legal mechanisms protect your information during transfer
Data minimization principles limit what information is transferred

We regularly review our international data transfer practices to ensure they comply with Australian privacy law and international best practices.

Children's Privacy

Our services are designed for adults interested in financial education. We do not knowingly collect personal information from individuals under 18 years of age without parental consent.

If you are under 18, please have a parent or guardian review this Privacy Policy and provide consent before using our services. If we discover we have collected information from a minor without proper consent, we will delete that information promptly.

                     Parents or guardians who believe we may have
                     collected information from a minor should
                     contact us immediately using the details
                     provided below.
                  

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

Notify you by email if you have an account with us
Post a prominent notice on our website
Update the "Last Updated" date at the top of this policy
Provide a summary of key changes where appropriate

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Policy version 3.2 - Effective March 15, 2025